Keio University provides support for students with disabilities through the @ease Project in coordination with other relevant departments as detailed in the diagram and flowchart below. Those who wish to apply to receive reasonable accommodations* can do so via K-Support. This will begin the process for receiving reasonable accommodations. Once a student submits their application, the office will ask about their specific circumstances and provide options that are tailored to their needs.
Make an application on K-Support by accessing the menu on the left side of the home page (upper right menu icon for smartphones) and clicking on "Applications" followed by "Reasonable Accommodations."
(There is a different process for correspondence students, so please refer to the "Keio Student Guidebook" for information on how to submit an application.)
*Reasonable Accommodations shall be defined as necessary actions taken in accordance with Article 7 of the Japanese Act for Eliminating Discrimination against Persons with Disabilities: "If a person with a disability expresses the genuine willingness to eliminate the social barrier, an administrative organ, etc., in conducting its administrative affairs or other work, must provide reasonable accommodation to implement the elimination of the social barrier so long as the burden associated with the relevant implementation is not disproportionate, in accordance with the sex, age, and state of the disability of the person with a disability so that the rights and interests of the person with the disability is not violated."
It takes approximately one month to finalize accommodations after the application is submitted. Because reasonable accommodations are provided and scheduled based on the academic semester, if you are hoping to receive special considerations during your current term, we recommend submitting your application by the following dates.
Spring Semester: May 31
Fall Semester: November 30
Process of Requesting Reasonable Accommodations
Beginning the Process to Receive Reasonable Accommodations
The process for receiving reasonable accommodations begins when a student submits their application for accommodations. Applications should be submitted via K-Support.
Submitting the reasonable accommodations application form
The Office of Student Services at your affiliated undergraduate faculty or graduate school will take the reasonable accommodations application form. At this point in time, the administrative staff will go over what you wrote on the application form, confirm what types of accommodations you hope to receive, and, when necessary, ask for your explanations behind certain requests.
Reviewing the application and discussing reasonable accommodations
Your submitted application form for reasonable accommodations will be examined primarily by your academic advisor at your affiliated undergraduate faculty or graduate school. During this stage, when it proves necessary, you will be asked to discuss your application to go over details. Please follow the instructions of relevant staff members at this time.
Office of Accessible Education: When necessary, a staff member will accompany you to accommodation discussions
Official decision on reasonable accommodations
The specifics of which accommodations Keio will provide will be decided by your affiliated undergraduate faculty or graduate school based on the application you submitted. Once a decision is reached, you will be notified by the Office of Student Services. Likewise, the results will be shared with the faculty members or instructors who are teaching courses you are enrolled in or plan to enroll in.
Enrollment begins
Courses will begin at the beginning of the semester. Instructors will conduct classes while providing support as agreed upon in the approved reasonable accommodations. At this time, @ease supporters may also be involved in providing assistance.
Office of Accessible Education: Provides assistance through @ease supporters, specialized equipment, etc.
Reviewing and fine-tuning reasonable accommodations
Once classes have begun, if you feel like the accommodations you are receiving are inadequate or unsatisfactory because of a possible miscommunication or other issue, please report this to the Office of Student Services. Based on this report, the university will make appropriate adjustments.
If, even after repeatedly trying to fine-tune the accommodations, you find that the situation has still not improved or you cannot come to an agreement with involved parties, you can submit an appeal to an arbitration committee.
Contact: Arbitration committee (administered by the Office for Equity, Diversity, and Inclusion) keiodiversity@info.keio.ac.jp
